✦ Support Center

We're here to
help you thrive

Find answers, report issues, and share your ideas to make Mindful even better for everyone.

📖 Browse FAQ ✉️ Contact Us
❓ Frequently Asked

Common Questions

Everything you need to know about Mindful.

Mindful is a daily mindfulness and quote app that delivers beautiful, inspiring quotes to elevate your mindset. Browse thousands of curated quotes across categories like motivation, wisdom, love, and more — all with stunning visual backgrounds.
Yes! Mindful is free to download and use. A Premium subscription is available that unlocks unlimited saves, all fonts & colors, photo backgrounds, ad-free experience, and landscape export for stories.
Tap the bookmark icon on any quote card to save it. You can find all your saved quotes in the Profile tab. Free users can save up to 10 quotes; Premium users enjoy unlimited saves.
Tap any quote to open the detail view, then use the Share or Save to Gallery buttons. You can customize the font, color, and background before exporting. Premium users can also export in landscape format for Instagram Stories.
You can enable biometric login in Settings → Face ID / Biometrics. Once enabled, you can use Face ID or Touch ID to sign in instantly without entering your password. Your credentials are stored securely on your device.
Absolutely! Tap the + button in the bottom navigation to open the quote creator. You can write your own text, choose a font and color, and pick a background image. Free users can create up to 3 custom quotes; Premium unlocks unlimited creations.
Subscriptions are managed through your Apple ID. Go to Settings → Apple ID → Subscriptions on your iPhone, find Mindful, and tap Cancel Subscription. You'll retain Premium access until the end of your billing period.
Yes! All quote content and background images are bundled within the app, so Mindful works completely offline. No internet connection is required to browse, save, or create quotes.
🔧 Troubleshoot

Fix Common Issues

Having trouble? Here are quick solutions to the most common problems.

📵

App Crashes or Won't Open

  • Close the app completely from app switcher
  • Restart your iPhone
  • Check for an app update on the App Store
  • Delete and reinstall the app
🔑

Face ID Not Working

  • Go to iPhone Settings → Face ID & Passcode
  • Ensure Mindful is listed under "Use Face ID For"
  • Toggle Face ID off and on again in Mindful Settings
  • Re-enroll your Face ID in iPhone Settings
💳

Premium Purchase Not Showing

  • Go to Settings → Restore Purchases
  • Make sure you're signed in with the same Apple ID used for purchase
  • Check your internet connection
  • Contact us with your purchase receipt
📷

Can't Save Image to Gallery

  • Go to iPhone Settings → Privacy → Photos
  • Find Mindful and set access to "Add Photos Only" or "Full Access"
  • Try saving the image again from the app
  • Ensure your device has sufficient storage
🌑

Dark Mode Not Applying

  • Check iPhone Settings → Display & Brightness → Dark
  • Force close and reopen Mindful
  • Toggle Dark Mode off and on in iPhone Settings
🔔

Notifications Not Working

  • Go to iPhone Settings → Notifications → Mindful
  • Enable Allow Notifications
  • In Mindful Settings, tap Daily Reminder and re-enable
  • Restart the app

Still having issues? Contact our support team →

💡 Feature Request

Shape the Future of Mindful

Your ideas matter. Tell us what you'd love to see in the next update.

✅ Thank you! Your idea has been submitted. We'll review it and may reach out if we have questions.
🔒 Privacy Policy

Your Privacy, Protected

Last updated: March 2026. We believe privacy is a right, not a privilege.

🛡️

Privacy Policy

Your data stays on your device. We don't sell, share, or misuse your information.

🗄️

Information We Collect

We collect only what is necessary to provide our service. This includes your name and preferences you set within the app. We do not collect personal data without your consent.

⚙️

How We Use Information

Your data is used solely to personalize your quote experience. We do not sell, trade, or rent your personal information to third parties.

🌐

Third-Party Services

All background images are bundled within the app and served locally. No third-party image services are used. We use AdMob for advertising, which may collect anonymized usage data per Google's privacy policy.

📱

Data Storage

Your preferences and saved quotes are stored locally on your device using secure local storage. Nothing is sent to our servers.

👶

Children's Privacy

Our service is not directed to children under 13. We do not knowingly collect personal information from children under 13 years of age.

🔄

Changes to Policy

We may update this policy from time to time. We will notify you of any changes by updating the date at the top of this page. Continued use of the app means you accept any updates.

✉️ Get in Touch

We'd Love to Hear From You

Questions, feedback, or just want to say hello? Reach out anytime.

📧

Email Support

Send us an email and we'll get back to you within 1–2 business days.

✉️ moryosatur@gmail.com
💡

Feature Requests

Have an idea that would make Mindful better? We want to hear it!

→ Submit a Request
🐛

Report a Bug

Found something broken? Email us with your device model and iOS version.

🔧 Report Bug
⭐

Leave a Review

Enjoying Mindful? A 5-star review on the App Store helps us a lot!

⭐ Rate on App Store

Send a Direct Message

✅ Message sent! We'll reply to your email within 1–2 business days.